Customer Satisfaction Survey
  
 
Please help us serve you and others better by completing our Customer Satisfaction Survey. Answering the questions below should only take a few minutes. Your participation is completely voluntary and will help us ensure that we are providing quality service.
  
 
 

Company Information
*Name:

Title:

Company:

*Phone:

*Email:
 

Company Demographics
  1. How often have you done business with Seastrom Mfg.?
   
 
  2. Do you order custom or catalog parts most often?
   
     
  3. How do you most often order parts from Seatrom Mfg.?
   
   

Survey Questions
  How would you rate the following qualities on your recent order experience with Seastrom Mfg.?
     
    5. Order process
       
    6. Service after the order, getting updates, order changes
       
    7. Meeting delivery date
       
    8. Product quality
       
    9. Packaging quality
       
    10. Shipping process
       
    11. Service after the order was received
       
    12. Website is informative
       
    13. Website is easy to use and navigate
       
    13. My Catalog/Order History section on the website is useful
   

Questions or Comments: